Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Most 90+4 products are made to order. Please allow time for your order to be produced and prepared for shipment before it leaves the fulfillment facility.
Production and processing times may vary depending on the product, order volume, fulfillment location, and availability.
SHIPPING RATES & DELIVERY
Available shipping methods, estimated delivery times, and shipping charges are calculated and displayed at checkout based on your order and delivery address.
Delivery estimates shown at checkout begin after applicable order processing and fulfillment and are estimates only. Actual delivery times may vary.
INTERNATIONAL SHIPPING
90+4 ships to many international destinations. Available shipping options and rates are displayed at checkout.
International orders may be subject to taxes, VAT, duties, customs charges, or other fees depending on the destination country and applicable law. Where these charges are not collected at checkout, the recipient may be responsible for them upon import or delivery.
CUSTOMS & INTERNATIONAL DELAYS
International shipments may experience delays due to customs processing, local carriers, or other circumstances outside our control.
We are not responsible for delays caused by customs authorities or shipping carriers.
MULTIPLE SHIPMENTS
Because 90+4 works with multiple fulfillment locations and partners, products from the same order may occasionally be produced or shipped separately.
If your order is divided into multiple shipments, you may receive separate tracking information for each shipment.
TRACKING
When tracking information is available, it will be sent to the email address associated with your order after the shipment has been processed.
Please allow time for the carrier's tracking system to update after receiving your tracking number.
INCORRECT OR INCOMPLETE SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, contact us immediately at info@90plus4.com. We will attempt to correct the address before fulfillment begins, but changes cannot be guaranteed once an order has entered production or shipped.
LOST, DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, incorrect, or appears to have been lost in transit, contact us at info@90plus4.com as soon as possible.
Please include your order number and, when applicable, photographs showing the problem so we can investigate the issue with the fulfillment provider or shipping carrier.
DELIVERY ESTIMATES
Shipping and delivery dates provided at checkout or in order communications are estimates and are not guaranteed. Delays can occur because of carrier disruptions, weather, customs processing, peak shipping periods, or other circumstances outside our control.
QUESTIONS
For questions about shipping or an existing order, contact:
90+4
support@90plus4.com