Refund policy
RETURN & REFUND POLICY
90+4 products are produced specifically for each order. Please review product descriptions, sizing information, colors, and your shipping address carefully before placing your order.
SIZE, COLOR & CHANGE-OF-MIND RETURNS
For orders where applicable law does not provide otherwise, we do not accept returns or exchanges because the wrong size or color was selected, or because a customer changes their mind after an order has been produced.
If you are unsure about sizing, please review the size information provided on the product page before ordering.
If you have a sizing issue after receiving your order, contact us at support@90plus4.com. Although we cannot guarantee a return or exchange, we will review the situation and may offer a customer-service solution at our discretion.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If your item arrives damaged, defective, misprinted, or you receive an item different from what you ordered, please contact us as soon as possible at support@90plus4.com.
Please include:
• Your order number
• A description of the problem
• Clear photographs showing the item and the issue
Qualifying claims should be submitted within 30 days of delivery.
If we determine that an item is defective, damaged, misprinted, or incorrectly fulfilled, we will arrange an appropriate replacement or refund.
DO NOT SEND RETURNS WITHOUT AUTHORIZATION
Please do not mail an item back to the address shown on the shipping package or to one of our fulfillment partners unless we specifically instruct you to do so.
Contact support@90plus4.com first. If a physical return is required, we will provide the appropriate return instructions and address.
REFUNDS
When a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Please contact us at info@90plus4.com if an approved refund has not appeared within 15 business days.
EUROPEAN UNION & UNITED KINGDOM CUSTOMERS
Nothing in this policy limits any mandatory consumer rights that apply to your purchase.
Where applicable, customers in the European Union or United Kingdom may have statutory cancellation or return rights for online purchases. Certain customized or clearly personalized products may be excluded from these rights as permitted by applicable law.
If you are an EU or UK customer who wishes to cancel or return an eligible order under applicable consumer law, contact us at support@90plus4.com as soon as possible so we can provide the appropriate instructions.
FINAL SALE ITEMS
Gift cards are final sale and cannot be returned.
Certain personalized or custom-made products may also be non-returnable where permitted by applicable law.
QUESTIONS
For any questions regarding a return, refund, damaged product, or order issue, contact:
90+4
support@90plus4.com